Refund policy

At Trivanashop, we are committed to providing you with a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy.

• Return Process: To initiate a return, please contact us within 30 days of receiving your product. The product must be in its original, unused condition with all packaging intact.
• Refund Process: Once the return is processed, we will issue a full refund to the original payment method within 5-7 business days.
• Non-Returnable Items: Some items, such as customized or sale products, may not be eligible for return. Please review the product description carefully.
• Shipping Costs: Return shipping is at the customer's expense, unless the item was damaged or defective.
• Exchanges: If you wish to exchange your item, please contact us for assistance.
  We strive to make every transaction as easy as possible, and we are here to assist you with any questions regarding returns or refunds.